General Terms and Conditions
1. Overview
Welcome to Eilyor Jewelry ("Eilyor," "we," "us," or "our"). These General Terms and Conditions (the "Terms") govern your access to and use of our website, services, and the purchase of products offered by Eilyor Jewelry. By visiting our site or purchasing from us, you agree to be bound by these Terms.
Business details
Eilyor Jewelry - Prime Trendcens LLC
530b Harkle Road, Ste 100
Santa Fe, NM 87505, USA
Email: contact@eilyor.com
Phone number: +1(505)397-5787
2. Eligibility & Account
You must be at least 18 years old to make a purchase. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
3. Product Information & Availability
We strive to display accurate product information, including colors, materials, and dimensions, but slight variations may occur. We reserve the right to limit quantities, discontinue products, or cancel orders for any reason, including suspected fraud or pricing errors.
4. Pricing, Taxes & Promotions
Prices are shown in U.S. dollars unless stated otherwise. Applicable sales taxes will be collected at checkout based on the shipping destination. Promotions, discounts, and offers may be subject to additional terms and may be changed or ended at any time.
5. Orders & Order Acceptance
Your order is an offer to buy. We may accept, decline, or place an order on hold after receipt. An order is accepted once we dispatch the product(s) and send you a shipping confirmation.
6. Payments
We accept the payment methods shown at checkout. Payments are processed by our payment partners. By submitting a payment, you represent that you are authorized to use the selected method and authorize us or our processor to charge the full order amount.
7. Shipping, Risk of Loss & Title
Shipping options and delivery estimates are provided at checkout and in our Shipping Policy. Title and risk of loss pass to you upon our delivery of the order to the carrier.
8. Returns & Exchanges
Please see our Return Policy for eligibility, time frames, exclusions, and instructions.
9. Gift Cards & Store Credit
Gift cards and store credit are nonrefundable and not redeemable for cash unless required by law. Treat them like cash—lost or stolen cards may not be replaced.
10. User Content (Reviews, Photos)
If you submit reviews, photos, or other content ("User Content"), you grant Eilyor a nonexclusive, worldwide, royalty‑free license to use, reproduce, modify, publish, and display such content in connection with our business. You warrant that you own or have the rights to submit the User Content and that it does not infringe any third‑party rights or violate law.
11. Intellectual Property
All site content—text, images, graphics, logos, product names, and design—is owned by or licensed to Eilyor and protected by intellectual property laws. You may not use our trademarks without prior written consent.
12. Prohibited Uses
You agree not to misuse the site, including by: violating any law; engaging in fraud; attempting to interfere with site security or operations; scraping or data mining; or infringing intellectual property rights.
13. Third‑Party Services & Links
We may link to third‑party websites or use third‑party services (e.g., payment processors, analytics). We are not responsible for their content, policies, or practices.
14. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED, THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, EILYOR AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
16. Indemnification
You agree to defend, indemnify, and hold harmless Eilyor and our affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms or your misuse of the site or products.
17. Governing Law & Venue
These Terms are governed by the laws of the State of New Mexico and the United States, without regard to conflict of laws rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in New Mexico for any dispute not subject to arbitration (if applicable) or small‑claims court.
18. Changes to the Terms
We may update these Terms from time to time by posting a revised version on this page and updating the Effective Date. Your continued use of the site after changes constitutes acceptance.
19. Contact
Questions about the Terms should be sent to contact@eilyor.com or by mail to the address above.